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Frequently Asked Questions

Most of our products are created and designed in Excel for desktop, so they may not work in other spreadsheet programs. Products that work in other programs will have it specified in the product description. You can use Excel online as an option, if you do not have the desktop version. The layout is not exactly the same, as Excel online does not support background images. Also, macros are not supported in the online version, so all the buttons from the spreadsheet do not work (you can still switch tabs and refresh all pivots at once manually). Other than that, everything works exactly as it would in the desktop version. You can access Excel online for free directly in - Microsoft Office Live

Yes, when you purchase any spreadsheet, you’ll have a tab with all the instructions needed to use it.

Basic instructions on how to manipulate the spreadsheet will be included when you download your product. You will be able to add new columns and create new calculations of your choice, but the existing columns are being referenced in the pivot tables, so they cannot be renamed or deleted. It is recommended to have a good knowledge of Excel if major changes are intended.

Given the nature of digital content, we do not generally offer a refund or credit on purchased items. See our Refund Policy for more details. Make sure you read all products’ descriptions and watch the demonstration video before committing to buying the product.

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. Please check our Delivery Policy

All products on have the same simple license terms. You can only use items with confidence on personal projects. Check our Terms of Service for more details.

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